STARPATH
Support
We're here to help, gently and at your pace.
Contact us
For any question, concern, or request, email us at [email protected]. We read every message and reply as soon as we can.
Common questions
- How do I keep my space safe across devices?
- A private recovery key is created for you automatically. You can also link an email in Settings, which lets you sign in from any device. Keep your recovery key somewhere safe — it's the only way to restore an unlinked space.
- How do I delete my account?
- From Settings inside the app, or from the public Delete account page. Deletion is permanent and removes your account and everything in it.
- Is my data private?
- Yes. Your entries are private to you by default and are never shared, indexed, sold, or used for analysis. See our Privacy Policy.
- Can I share a space with my partner?
- Yes. In Settings you can invite a partner to a shared space, so you can write memories and mark rituals together.
If you need someone now
If your feelings are too much to carry alone, free and confidential support is available any time. In the US, the 988 Suicide & Crisis Lifeline is available 24/7.